MOTOEXPERT Help Assistant
This is the preparation page for the future MOTOEXPERT mini assistant. The current version does not make decisions and does not collect documents. It routes users to verified pages, FAQ content and structured forms.
What do you want to do?
Select the route that matches your question. This replaces intrusive banners with a calm, structured help system.
I want to verify a MOTOEXPERT certificate
Use this route to check a certificate number, appraiser ID, status, validity date and certified appraisal scope where a public record exists.
I want to apply as an appraiser candidate
Home here if you can document the strict admission path: engineer plus 5 years, automotive technician plus 10 years or master craft qualification plus 10 years.
I want to prepare PDF documents
Use this route for document preparation, PDF rules, anonymisation and structured submission guidance.
I want to submit the candidate form
Use the structured application form only after checking the qualification barrier and preparing the required PDF files.
I want to submit a complaint, appeal or misuse report
Use the structured procedure route for complaints, appeals, certificate status questions, misuse reports or supplementary documents.
I want to understand data protection before upload
Read the data protection and consent notice before uploading any PDF documents.
I have a standard question
Read the MOTOEXPERT Questions and Answers page before sending a general request.
I am not sure which route is correct
Use Contact Routing to choose the correct MOTOEXPERT path without sending random e-mails.
Strict assistant limits
The future assistant may explain the MOTOEXPERT website and route users. It must not replace association review, certification decisions, legal advice, insurance decisions or technical appraisals.
No certification decision
The assistant must not confirm admission, certification, recertification, membership acceptance or certificate changes.
No legal advice
The assistant must not give legal representation, liability assessment, court outcome statements or insurance coverage decisions.
No uncontrolled document intake
Formal PDF documents must go through structured forms with data protection confirmation, not through uncontrolled chat.
Knowledge base for the future bot
The future mini assistant should be trained or configured on controlled pages only, especially Questions and Answers, Contact Routing, Candidate Home, Certificate Verification FAQ, Data Protection Consent and Procedure Center.
